Report an issue
Delays, surprise charges, quality problems or a contractor gone quiet — tell us what happened. We mediate first, and unresolved issues affect a listed contractor's verification status and ranking.
- 1 · We mediate. We contact the contractor and push for a fix within 48 hours.
- 2 · It goes on record. Unresolved issues affect verification badges and ranking.
- 3 · We help you escalate. Evidence pack and guidance for a Dubai Consumer (DET) complaint.
Know your rights first: How to complain about a contractor in Dubai →